Warranty
HydroRevive.co Warranty Policy
At HydroRevive, we stand by the quality of our products and offer a comprehensive warranty to ensure your peace of mind. Please read the following warranty policy carefully.
Warranty Duration: All products sold on hydrorevive.co are covered by a 6-month warranty from the date of purchase. This warranty is designed to protect you against any manufacturing defects or malfunctions.
Warranty Coverage: During the warranty period, if your product experiences any manufacturing-related issues, HydroRevive will provide a hassle-free replacement, following a thorough inspection of the defective item. You will receive a brand-new product of the same model in exchange for the faulty one.
Warranty Exclusions: The warranty does not cover damages incurred through:
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Direct Physical Impact: HydroRevive will not be responsible for any product damages caused by direct physical impact or misuse by the customer. This includes but is not limited to accidents, falls, or improper handling.
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Incorrect Usage: If it is determined that the product was used in a manner not aligned with our usage guidelines or user manual, the warranty will be void. It is essential to adhere to the provided instructions to prevent any unnecessary issues.
Claim Process: If you believe that your product is experiencing a manufacturing defect or malfunction covered by the warranty, please contact our customer service team at support@hydrorevive.co. Our team will guide you through the warranty claim process and ensure that your issue is resolved promptly.
Please note that HydroRevive reserves the right to verify any warranty claims and make the final decision regarding the replacement of a product. We aim to provide a swift and efficient warranty process to meet your satisfaction.
Our warranty policy is in accordance with applicable laws and is intended to protect your rights as a HydroRevive customer. Thank you for choosing our products. We appreciate your trust in us.
Should you have any questions or concerns, please feel free to contact our customer service team for further assistance.
This warranty policy is effective as of 10/05/2023. HydroRevive reserves the right to make amendments or modifications to this policy without prior notice.